Terms and Conditions

Welcome to http://www.KIMKINI.com. By using this site, you agree to be legally bound by all the terms and conditions contained in this Terms of Usage Agreement (“Agreement”). Please read these terms carefully. By using this site, you represent that you are at least 16 years old. If you are under the age of 18, you must let your parent or guardian know about Kimkini’s privacy policy before you use this site or any of the site’s services. We reserve the right to only accept orders from those over 18.

When you use any of our services, you are subject to the policies, terms and conditions applicable to that service.

We reserve the right to change the information on http://www.KIMKINI.com and the terms and conditions at any time.

Privacy matters. When using our customer information (email address, phone number, and billing and/or shipping address) we will use for the following purposes only:

  • We use your email address to help you create, manage, and maintain an account on our Services, and to send you information about products, promotions, surveys, news, and events that we think may interest you;

  • We use your billing and shipping address to process and deliver purchases, returns, backorders, etc.; and/or

  • We use your email address and phone number to send you security alerts, shipping notifications, and other administrative messages and to provide customer support.

Also, we may share information about you in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

Any items in your shopping basket are not reserved, and may be purchased by other customers.

Once confirming and accepting your purchase, we will send you a confirmation email with an order reference number.

You have the right to cancel your order within 24 hours without giving any reason.

The cancellation period will expire after 24 hours from when you placed your online order. 

To exercise your right to cancel, you must inform us immediately by emailing kim@kimkini.com.

‘Ready to wear’ policy: Email kim@kimkini.com to inform us of your refund request. The items should be returned unused and with all garment tags and hygiene labels still intact. All items must be tried on over underwear without removing the adhesive protective strip. Returned goods that are damaged in any way or in an unsuitable condition will not be accepted and returned to you and/or refund refused.

You will have to bear the cost of returning the goods.

If you prefer to exchange your goods for another, please notify us at kim@kimkini.com for the necessary arrangements.

Once you receive your order, you will not be able to return the purchased items after one week from receiving your order or request a refund.

‘Custom swimwear’ is not available for any refunds, exchanges and returns due to the unique nature of the product. There is a detailed size chart on every product page, product photos for guidance as well as the availability of speaking to Kim (via instagram @kimkini or  email kim@kimkini.com) to make sure your purchase is fully accurate. Therefore refunds, exchanges and returns are not permitted for ‘Custom Swimwear‘.

In the event that we have sent goods to you and you have cancelled your order, we may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent the goods back.

In the event of an error on our website (e.g. a product listed incorrectly) due to a typographical error or other mistake, we reserve the right to refuse or cancel any order that may have been placed under such a product listed. Of course, if you have been charged already for such an erroneous purchase, then we shall refund you the full amount.

Copyright notice for all pages on this web site and all fashion designs displayed on this website. All rights reserved. Any reproduction of these pages, graphics, audio and video clips shown on the site for commercial purposes or for distribution to other persons is a violation of the United Arab Emirates Copyright law. You may not modify, publish, transmit, create derivative works or in any other way exploit Kimkini’s copyrighted works without first obtaining our written consent. You may not use this website for any other purpose than noncommercial, personal and informational use.

You will own the goods on and from the later of the point in time when: we receive payment in full, or we deliver the goods to you. The goods are your responsibility from the time the items are delivered to the shipping address you gave us.

Please note we aim to dispatch ‘ready to wear’ items within 24 hours. Any custom-made items such as custom swimwear will take a minimum of 7 working days to make due to the high demand. Kimkini is not responsible for any delays caused by destination customs clearance processes.