Terms & Conditions
Terms and Conditions
When you use any of our services, you are subject to the policies, terms and conditions applicable to that service.
We reserve the right to change the information on http://www.KIMKINI.com and the terms and conditions at any time.
Privacy matters. When using our customer information (email address, phone number, and billing and/or shipping address) we will use for the following purposes only:
We use your email address to help you create, manage, and maintain an account on our Services, and to send you information about products, promotions, surveys, news, and events that we think may interest you;
We use your billing and shipping address to process and deliver purchases, returns, backorders, etc.; and/or
We use your email address and phone number to send you security alerts, shipping notifications, and other administrative messages and to provide customer support.
Also, we may share information about you in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
Any items in your shopping basket are not reserved, and may be purchased by other customers.
Once confirming and accepting your purchase, we will send you a confirmation email with an order reference number.
Please allow up to 1 week for us to cut, sew and package your custom swimwear.
Returns & Exchanges
You have the right to cancel your order within 24 hours without giving any reason.
The cancellation period will expire after 24 hours from when you placed your online order. To exercise your right to cancel, you must inform us within 24 hours by emailing email@example.com and referencing your order number.
If you prefer to exchange your goods for another size within 24 hours of your initial order, please immediately notify Kim at firstname.lastname@example.org for the necessary changes to your original order.
Our swimwear is handmade to order for every unique customer so returns, exchanges and refunds are not a viable option due to the unique nature of the product and for hygiene reasons. There is a detailed size chart on every product page, product photos for guidance as well as the availability of speaking to Kim (via instagram @kimkini or email email@example.com) to make sure your purchase is fully accurate. Specific swimsuit customisations are available, please state any custom requests such as back coverage (e.g. full back coverage) on the ‘order notes’ at web checkout. Therefore refunds, exchanges and returns are not permitted.
In the event that we have sent goods to you and you have cancelled your order within the initial 24 hour order window, we may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent the goods back. You will have to bear the cost of returning the goods.
In the event of an error on our website (e.g. a product listed incorrectly) due to a typographical error or other mistake, we reserve the right to refuse or cancel any order that may have been placed under such a product listed. Of course, if you have been charged already for such an erroneous purchase, then we shall refund you the full amount.
Copyright notice for all pages on this web site and all fashion designs displayed on this website. All rights reserved. Any reproduction of these pages, graphics, audio and video clips shown on the site for commercial purposes or for distribution to other persons is a violation of the United Arab Emirates Copyright law. You may not modify, publish, transmit, create derivative works or in any other way exploit Kimkini’s copyrighted works without first obtaining our written consent. You may not use this website for any other purpose than noncommercial, personal and informational use.
You will own the goods on and from the later of the point in time when: we receive payment in full, or we deliver the goods to you. The goods are your responsibility from the time the items are delivered to the shipping address you gave us.
Please note we aim to dispatch our handmade to order swimwear within a week of receiving your order due to high demand. KIMKINI is not responsible for any delays caused by destination customs clearance processes.